Shipping
Straightforward.
On time.
We ship within the United States only. Ground is a flat $12, free on every order over $99; expedited is $24. No regional tiers, no dimensional-weight surprises.
We process orders within one business day. Most ground orders arrive in 4–7 business days depending on your zip; expedited lands in 3–5. Every order ships with tracking — you'll get an email with the carrier link as soon as your label prints.
| Method | Cost | Transit |
|---|---|---|
| Ground | $12 | 4–7 business days |
| Ground (orders over $99) | Free | 4–7 business days |
| Expedited | $24 | 3–5 business days |
If an item becomes unavailable
We keep our catalog closely managed, but availability can occasionally change between the moment you order and the moment we source your item. If that happens:
- We'll email you promptly — within one business day.
- You choose what happens next: wait for restock, switch to a comparable item, or cancel.
- If we can't fulfill your order, or you'd simply rather not wait, we'll issue a full refund to your original payment method — no hoops to jump through.
Returns
Unused items in their original packaging can be returned within 30 days of delivery for a refund of the purchase price.
- Email support@vyterrasports.com with your order number and the item you'd like to return.
- We'll reply with return instructions and the return address.
- Refunds are issued to your original payment method within 5 business days of the item arriving back to us.
Return shipping is the customer's responsibility unless the item arrived damaged, defective, or wasn't what you ordered — in those cases we'll cover it and make things right.
Damaged or incorrect items
If anything arrives damaged or isn't what you ordered, email us within 7 days of delivery with a photo and your order number. We'll send a replacement or a full refund — your choice.